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Managing People Better provides a refreshing new look at a manager's most important role - getting the best performance from people. We meet Paul Fowler, a budding sales manager at a telesales firm in the heart of Bristol who struggles with his recent promotion to management. we learn how listening to those around him is key to successful people management and getting the best out of his team. Paul experiences testing times until a chance meeting changes his outlook for the better. Follow Paul's story, as he is coached on how to use a model that will help improve the performance of his people, and in his ability as a manager.
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Working with the highest calibre of clients across the private, public and third sector has given Michael a valuable insight into different work cultures. A proud Irishman, his extensive experience in the engineering, financial services, hospitality and manufacturing industries has helped many businesses and organisations grow successful leaders and managers. An MBA graduate of the University of Bath, Michael believes that although leadership is hugely important, the basics of encouraging good performance lie in people management, and thus he researched and developed the PAMBO model.
James never dreamt of running a PR agency or becoming a published author, but that’s life for you! After an extensive learning experience at Swansea University, James held a number of jobs in the PR industry until he decided to strike out for himself and founded Compass Media Relations. A few years of hard work later, he finds himself with a breadth of experience in delivering communications and press coverage for businesses across a wide array of sectors.
On his involvement with PAMBO, James says:
“PAMBO has not only been a fantastic project to work on – it has been a huge learning experience that has made me a better writer, and a better manager.”
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