The 30% Solution Workbook: How Civility at Work Increased Retention, Engagement and Profitability - Softcover

Bayer, Lewena; Juarez-Lim, Olen

 
9781773340326: The 30% Solution Workbook: How Civility at Work Increased Retention, Engagement and Profitability

Inhaltsangabe

The 30% Solution - How Civility at Work Increases Retention, Engagement and Profitability, provides essential information, facts, insights from the field, and practical tips related to the business of civility. The book represents a ready-to-use tool kit with practical applications for: Business consultants Performance and productivity analysts Workplace trainers Social and communication training facilitators Customer service experts Business owners, managers, supervisors, and individuals who want to build a better workplace. This companion workbook provides additional resources and exercises that complement the original 30% Solution text and further enforce the concepts explored there.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.