Connect with Your Team: Mastering the Top 10 Communication Skills - Softcover

Inhaltsangabe

“Connect with Your Team covers ten skills that make up the most important ingredient in any successful team: effective communication.” - Ken Blanchard, coauthor of The New One Minute Manager® and Leading at a Higher Level

The #1 issue identified in every workplace is always the lack of effective communication.

This book empowers leaders and coworkers to cultivate productive team relationships. It’s an unprecedented, practical step-by-step how-to guide for improving these 10 communication skills:

• Listen to understand
• Coach people to think for themselves
• Guide learning from experience
• Get buy-in for expectations
• Offer encouragement
• Express appreciation
• Give feedback constructively
• Accept feedback graciously
• Engage in dialogue
• Resolve conflict creatively

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