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The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve ... Increase Productivity (Essential Handbook) - Softcover

Buch 7 von 9: The Essential Handbook

Mitchell, Barbara; Gamlem, Cornelia

 
9781632650085: The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve ... Increase Productivity (Essential Handbook)

Inhaltsangabe

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity.

Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, The Essential Workplace Conflict Handbook will help employees, managers at all levels, and business owners answer the following important questions:

  • What's changing in the workplace and the workforce today?
  • Are the right issues being addressed?
  • How can we create more options to solve conflicts?
  • What's my conflict style, and why is it important?
  • How should I set and manage expectations?
  • What happens when disruptive behavior gets out of control?

    Positive interactions are critical to successful workplaces. This vital new title gives you the confidence you need to communicate effectively, as well as a clear understanding of your individual responsibility, no matter your title or role. It also gives the organization a plan for what it can do to foster a tension-free workplace.
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    Über die Autorinnen und Autoren

    A writing partnership was born with the first edition of The Big Book of HR. Since that time, Barbara Mitchell and Cornelia Gamlem have gone on to write The Essential Workplace Conflict Handbook, The Conflict Resolution Phrase Book, and the award-winning The Manager's Answer Book. Giving back and being active in the communities in which they live and work is important to both authors. They are influencers to the HR and business communities through their speaking, writing, and volunteering.
    Barbara Mitchell is the founder and managing partner of the Mitchell Group, a management consulting practice. Cornelia Gamlem is the founder of the Gems Group, a management consulting firm offering clients solutions to HR and business issues.

    A writing partnership was born with the first edition of The Big Book of HR. Since that time, Barbara Mitchell and Cornelia Gamlem have gone on to write The Essential Workplace Conflict Handbook, The Conflict Resolution Phrase Book, a

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