Obtaining Value from Big Data for Service Delivery - Softcover

Kaisler, Stephen H.; Armour, Frank; Espinosa, J. Alberto

 
9781631572227: Obtaining Value from Big Data for Service Delivery
Softcover
ISBN 10: 1631572229 ISBN 13: 9781631572227
Verlag: Business Expert Press, 2015

Inhaltsangabe

Big data is an emerging phenomenon that has enormous implications and impacts upon business strategy, profitability, and process improvements. All service systems generate big data these days, especially human-centered service systems. It has been characterized as the collection, analysis and use of data characterized by the five Vs: volume, velocity, variety, veracity, and value (of data). This booklet will help middle, senior, and executive managers to understand what big data is; how to recognize, collect, process, and analyze it; how to store and manage it; how to obtain useful information from it; and how to assess its contribution to operational, tactical, and strategic decision-making in service-oriented organizations.

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Über die Autorin bzw. den Autor

Frank Armour, Kogod School of Business, American University, Washington D.C., USA.

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Verlag
Business Expert Press
Erscheinungsdatum
2015
Sprache
Englisch
ISBN 10 
1631572229
ISBN 13 
9781631572227
Einband
Taschenbuch
Anzahl der Seiten
202
Kontakt zum Hersteller
Mare Nostrum Group B.V.
gpsr@mare-nostrum.co.uk

Doelen 72
Breda
4831 GR
Niederlande