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Dynamic Customer Strategy: Today's CRM - Softcover

Tanner, Jr. John F.

 
9781606496961: Dynamic Customer Strategy: Today's CRM
Softcover
ISBN 10: 1606496964 ISBN 13: 9781606496961
Verlag: Business Expert Press, 2013

Inhaltsangabe

Marketers, merchandisers, and sales executives alike are struggling with Big Data - the data streaming at increasing speeds from myriad channels and options for communicating with customers. The tools are likely to continue to multiply, paralyzing many executives with simply too many choices. Using data from a four-year study, this book provides a process for rigorous decision making, eliminating the paralysis and optimizing decision making for marketing performance. This book is intended for a broad audience including students and professors in graduate business schools, and practicing business executives. The goal is to inform marketing practice and help current and future business leaders navigate through the competitive storms unleashed by technological change.

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Über die Autorin bzw. den Autor

John F. (Jeff) Tanner Jr. is Professor of Marketing at Baylor University's Hankamer School of Business and an active consultant in the areas of marketing strategy and customer relationship management. He has published over 70 articles in the leading marketing journals, as well as 13 other books. Dr. Tanner's experience includes working with start-ups, both in the profit and nonprofit sectors, as well as clients that include Cabela's, Gallery Furniture, Teradata, NewLeads, Korcett, G2c, and a number of small, but fast-growing, companies.

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Verlag
Business Expert Press
Erscheinungsdatum
2013
Sprache
Englisch
ISBN 10 
1606496964
ISBN 13 
9781606496961
Einband
Taschenbuch
Anzahl der Seiten
168
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Verantwortliche Person
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