Encyclopedia of Business Letters, Faxes, and E-Mail: Features Hundreds of Model Letters, Faxes, and E-Mails to Give Your Business Writing the Attention it Deserves - Softcover

A practical guide to drafting time-saving and effective e-mails, faxes, and memos for every occasion comes complete with three hundred model letters and instructions for adapting each one to fit a particular need. Original.

Robert W. Bly is a freelance copywriter specializing in direct marketing. McGraw-Hill calls Bob Bly "America's top copywriter" and he was voted Copywriter of the Year by AWAI. Bly is the author of more than 75 books. His articles have appeared in many publications, including Target Marketing, The Writer, Cosmopolitan, and Amtrak Express. His online newsletter, "The Direct Response Letter," has more than 50,000 subscribers. Bly lives in River Vale, New Jersey, with his wife and two children. He can be found online at www.bly.com.