This road map will give confidence to leaders of nonprofit organizations and faith groups facing the unknown with sometimes limited resources. The many examples--of actions which averted calamities and of failures resulting in chaos--are engaging. "When Bad Things Happen to Good Organizations" answers the questions that are often in the backs of the minds of those who lead organizations:
* How do I know this is a crisis?
* Can crises be prevented?
* What do I do when I walk out the door and the media has questions?
* What actions can our board or council take right now?
The guides which are included are easily adapted by any organization. Every nonprofit leader should own "When Bad Things Happen to Good Organizations". Every board should discuss this topic. Every organization should have a plan for "When Bad Things Happen to Good Organizations".
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Ms. Mayer spent most of her professional life working with traditional nonprofit organizations as well as with universities and churches. As a manager, a consultant and a mediator she worked with groups to prevent or cure the crises which occurred as they pursued their missions. After working as an Executive Director of a nonprofit, she worked with Habitat for Humanity International, most recently as the director of a unit she designed called Risk Prevention and Response. She has conducted workshops and trainings in conflict management, executive transition management, and risk prevention. She has a M.S.W. and a Certificate in Dispute Resolution. She has lived and worked in Scotland, Hong Kong and Jamaica, and currently resides in the Chesapeake region of Virginia.
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