The tremendous growth of the Internet is successfully making a variety of e-services a part of citizens' everyday life. E-services such as: Web-banking, Web shopping, e-learning, e-healthcare, and e-government, are available in most countries around the world. Trust in E-Services: Technologies, Practices and Challenges provides an overview of e-service trust issues, including: definitions, constructs, and relationships with other research topics such as security, privacy, reputation, and risk. Trust in E-Services: Technologies, Practices and Challenges introduces and discusses the existing trust platforms and management tools such as trust evaluation, reasoning approaches, and mechanisms for e-services. This book also offers contributions from researchers and practitioners with real-life experience and practice on how to build a trust environment for e-government services.
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George Yee is a Senior Scientist in the Information Security Group, Institute for Information Technology, National Research Council Canada (NRC). Prior to joining the NRC in late 2001, he spent over 20 years at Bell-Northern Research and Nortel Networks. George holds a Ph.D. (Electrical Engineering), M.Sc. (Systems and Information Science), and B.Sc. (Mathematics) from Carleton University, Ottawa, Canada, where he is now an Adjunct Research Professor and teaches a graduate course on security and privacy for e-services. He is a Senior Member of IEEE, and member of ACM and Professional Engineers Ontario. His research interests include security and privacy for e-services, using software agents to enhance reliability, security, and privacy, and engineering software for reliability, security, and performance.
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