Packed with 52 discoveries from Gallup’s largest study on the future of work, It’s the Manager shows leaders how to adapt their organizations to rapid change, ranging from new workplace demands to managing remote employees, a diverse workforce, the rise of artificial intelligence, gig workers, and attracting – and keeping – today’s best employees. Who is the most important person in your organization to lead your teams through these changes? Gallup research reveals: It’s your managers.
While the world’s workplace has been going through extraordinary historical change, the practice of management has been stuck in time for more than 30 years.
The new workforce – especially younger generations – wants their work to have deep mission and purpose, and they don’t want old-style command-and-control bosses. They want coaches who inspire them, communicate with them frequently, and develop their strengths.
Who is the most important person in your organization to lead your teams through these changes? Decades of global Gallup research reveal: It’s your managers. They are the ones who make or break your organization’s success.
When you build great managers -- ones who can maximize the potential of every team member -- you will see organic revenue and profit growth, and you will deliver to a every one of your employees what they most want today: a great job and a great life. This is the future of work.
It’s the Manager includes a subscription to Gallup Access -- Gallup’s new workplace platform, chock full of additional content, tools, and solutions for business. The subscription comes with a code for the CliftonStrengths assessment, which will reveal users’ Top 5 strengths.
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Jim Clifton is Chairman of Gallup and bestselling author of Born to Build, The Coming Jobs War, Wellbeing at Work and the #1 Wall Street Journal bestseller It’s the Manager. He is the creator of The Gallup Path, a metric-based economic model that shows the role human nature plays in business outcomes. This model is used in performance management systems in more than 500 companies worldwide. His most recent innovation, the Gallup World Poll, is designed to give the world’s 7 billion citizens a voice on virtually all key global issues. Under his leadership, Gallup has expanded from a predominantly U.S.-based company to a worldwide organization with 40 offices in 30 countries and regions.
Jim Harter, Ph.D., is Chief Scientist, Workplace for Gallup and bestselling coauthor of Culture Shock, Wellbeing at Work, It’s the Manager, 12: The Elements of Great Managing and Wellbeing: The Five Essential Elements. His research is also featured in the groundbreaking New York Times bestseller, First, Break All the Rules. Dr. Harter has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business unit performance. His work has also appeared in many publications, including Harvard Business Review, The New York Times, and The Wall Street Journal, and in many prominent academic journals.
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