Lean Six Sigma is a fascinating work relevant to any industry. It is intended to be used by management and employees. The work is broken down into easily understood modules. Module 1 introduces the reader to the idea of a lean (highly efficient and cost-effective) enterprise. Module 2 teaches about the application of lean thinking to the supply chain. Module 3 discusses speed and internal agility. Module 3 teaches the elimination of waste and job flow. Module 5 teaches how to make the work lean using ideas such as constraint management, Kanban cards, and reduction of lot sizes. Module 6 deals with supplier/customer relations. Module 7 teaches how to make business processes lean. Module 8 teaches lean measurements. Module 9 teaches Kaizen and other Japanese quality techniques. The concluding modules deal with the practical application of lean methodology. An extensive glossary is included. The book includes extensive self-tests and practical examples. The primary author is a world-renowned consultant on Lean Six Sigma. The other authors have written training programs on Total Quality Management in healthcare.
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DENNIS FISHER, MBA, CFPIM, CPM is President of Basic Business Services, an international organization dedicated to education and consulting in the global business community. His business and personal life is founded on one key principle - To train and develop people for their personal and professional growth. Thus he is focused on the physical application of learning through the students. He has held many positions over the last 30 years in manufacturing, distribution, purchasing, consulting, training, engineering and service organizations. Mr. Fisher is considered an industry leader in "Who's Who in Industry and Finance" and other reference publications for his contributions to automation and advanced process redesign throughout the world. He is a regular speaker at professional and civic groups around the world. He has served in the presidencies of several professional societies including the Institute for Supply Management and the American Production and Inventory Control Society. Mr. Fisher received his MBA from Pepperdine University with a focus on Customer Satisfaction and Quality. He has undergraduate degrees in both Sociology and American Studies. In addition to his formal schooling, he also has earned professional certificates in Nuclear Technology, Paint Technology, Communications Electronics, Production Planning and Control, Purchasing Management and Professional Training. Mr. Fisher has served as an Assistant Professor in several universities and colleges. He presents lectures, seminars, workshops, educational and certification programs in the US and in countries such as China, Japan, New Zealand, Europe, Caribbean, Mexico, Central America, and Canada. He has been a faculty member at Canadian Management Centre in Toronto, Canada for over 10 years. Mr. Fisher has written and published many articles, essays, and books. He has been published in many domestic and international books, conference proceedings, and professional journals, including McGraw Hills' Production and Inventory Control Handbook, Auerback Publishers' Computers in Manufacturing, and McGraw Hills' The Just-In-Time Self Test and Implementation Guide. M. DANIEL FARB, M.D., CEO of UniversityOfHealthCare and UniversityOfBusiness, is a leader in the field of interactive management and healthcare e-learning. He received a BA in English Literature from Yale (where he set an academic record and studied with writers like Robert Penn Warren), an M.D. from Boston University, a degree in Executive Management from the Anderson School of Business at UCLA, and is currently working on a degree at UCLA in International Trade. He is a practicing ophthalmologist. He also has received two patents in ophthalmology and is working on others in other fields, has worked with the World Health Organization in Geneva and the National Institutes of Health in Washington, D.C. He has written scientific and popular articles, and has worked as a newspaper reporter. He helped Dr. Robbins edit one of the editions of Robbins' "Pathology" textbook for readability. He wrote an article on humor for the Massachusetts Review. He has experience in theater and television, including acting, directing, and stage-managing. He has programmed his own patient records database. He has written and edited hundreds of e-learning courses, CDs, and books. Dr. Farb is a member of the American Academy of Ophthalmology, the Union of American Physicians and Dentists, the AOJS, the American Association of Physicians and Surgeons, the American Society for Training and Development (ASTD), the E-Learning Forum, the Southern California Biomedical Council, the PDA (Parenteral Drug Association), and the Medical Marketing Association.
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