Verwandte Artikel zu SAP Service and Support: Focusing on Continuous Customer...
Inhaltsangabe
Deals with computers/software.
Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.
Reseña del editor
This all-new third edition provides information on SAP's complete service portfolio--the services that support the entire life-cycle of your SAP solution. You learn everything about the full scope of support offerings including SAP Standard Support, SAP Premium Support, and SAP MaxAttention, as well as the detailed maintenance strategy for your SAP solutions. The methodology and infrastructure for enhancing the value of your SAP solution is also dealt with: You get a complete overview over the SAP TCO Framework, plus detailed insights in the interaction between SAP Solution Manager and SAP Service Marketplace. The core section of this newest edition remains an extensive chapter loaded with practical examples. Using 12 actual customer case studies, the authors show you how to use services and support offerings to execute new business strategies, cut project costs, or create better user experience and satisfaction--in the long term, this translates into low TCO and high ROI. Highlights include: - SAP's service philosophy - SAP Ecosystem - All SAP services at a glance, i e., from the areas of support, consulting, training, SAP Custom Development, and SAP Managed Services - Support offerings: SAP Standard Support, SAP Premium Support, SAP MaxAttention -SAP Customer Competence Center - Service and support infrastructure: SAP Solution Manager, SAP Service Marketplace, and portals - SAP TCO Framework
Biografía del autor
Gerhard Oswald is member of the executive board of SAP AG.
„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.
- VerlagSAP Press
- Erscheinungsdatum2006
- ISBN 10 1592290892
- ISBN 13 9781592290895
- EinbandTapa dura
- SpracheEnglisch
- Auflage3
- Anzahl der Seiten292
- Kontakt zum HerstellerNicht verfügbar
Gebraucht kaufen
Zustand: AusreichendReadable copy. Pages may have considerable...
Diesen Artikel anzeigen
EUR 14,68
EUR 11,32 für den Versand von USA nach Deutschland
Versandziele, Kosten & DauerSuchergebnisse für SAP Service and Support: Focusing on Continuous Customer...
Beispielbild für diese ISBN
SAP Service and Support
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 1.7. Artikel-Nr. G1592290892I5N00
Anzahl: 1 verfügbar
Foto des Verkäufers
SAP Service and Support
Anbieter: Chapter 1, Johannesburg, GAU, Südafrika
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Very Good. No Jacket. Signed and inscribed by the author. SAP Service and Support. The spine and the front of the book is printed in bold lettering. The boards are a little shelf rubbed and edge worn. The binding is excellent. GK. Our orders are shipped using tracked courier delivery services. Signed. Artikel-Nr. 62qu
Anzahl: 1 verfügbar