The combination of a techno-centric infrastructure, an electronically-driven business core, and the rise of computer-based instructional techniques creates a campus environment ripe for e-commerce trends. While many books on the topic of knowledge management (KM) focus on functional issues relating to implementation of KM techniques, Knowledge Management in Higher Education: A Critical Analysis addresses the social aspects of KM that are largely ignored. Using various social science perspectives, Knowledge Management in Higher Education: A Critical Analysis provides critical analyses of KM in higher education, with an emphasis on unintended consequences and future implications.
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Amy Metcalfe is an Assistant Professor of Higher Education in the Department of Educational Studies at the University of British Columbia in Vancouver, Canada. Dr. Metcalfe researches the ways in which information technology affects the climate and culture of postsecondary education and the interorganizational structures of university-industry relations. She is also the author of ""Overcoming Organizational Barriers to Web Accessibility in Higher Education: A Case Study,"" in The Design and Implementation of Web-enabled Teaching Tools, edited by Mary Hricko of Kent State University (Idea Group).
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