Examines the origins and identity of the discipline of public administration and its diverse research traditions and how public-administration research is conducted today. By the author of the award-winning How Management Matters: Street-Level Bureaucrats and Welfare Reform. Original.
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Norma M. Riccucci is a professor of public administration at Rutgers University, Newark. She is the author of Unsung Heroes: Federal Execucrats Making a Difference and How Management Matters: Street-Level Bureaucrats and Welfare Reform which won the 2009 Herbert Simon Book Award from the American Political Science Association.
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