Verwandte Artikel zu Customer Experience Analytics: The Key to Real-Time,...
Reseña del editor
Through a series of case studies from a variety of industries to show how customer experience analytics (CEA) is reshaping business, this book explores the technologies available to help businesses create a competitive advantage and real-time relationship with customers. This book provides a program based in business values that appeal to senior management and a solution architecture that utilizes the fast, intelligent, and productive capabilities of CEA. Exploring the internet's impact on consumer power, this book reflects on the sophistication of business markets in multisupplier management, electronic gateways, and customer and product data across the supply hierarchy.
Biografía del autor
Dr. Arvind Sathi is the global communication sector lead architect for the information agenda team at IBM. He received a PhD in Business Administration from Carnegie Mellon University. He lives in Englewood, Colorado.
Dr. Arvind Sathi is the global communication sector lead architect for the information agenda team at IBM. He received a PhD in Business Administration from Carnegie Mellon University. He lives in Englewood, Colorado.
„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.
- VerlagMC Press, LLC
- Erscheinungsdatum2011
- ISBN 10 1583473440
- ISBN 13 9781583473443
- EinbandTapa blanda
- SpracheEnglisch
- Anzahl der Seiten160
Neu kaufen
Diesen Artikel anzeigen
EUR 31,64
EUR 48,99 für den Versand von Deutschland nach USA
Versandziele, Kosten & Dauer
Suchergebnisse für Customer Experience Analytics: The Key to Real-Time,...
Beispielbild für diese ISBN
Customer Experience Analytics: The Key to Real-Time, Adaptive Customer Relationships
Anbieter: AwesomeBooks, Wallingford, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
paperback. Zustand: Very Good. Customer Experience Analytics: The Key to Real-Time, Adaptive Customer Relationships This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Artikel-Nr. 7719-9781583473443
Anzahl: 1 verfügbar
Foto des Verkäufers
Customer Experience Analytics: The Key to Real-Time, Adaptive Customer Relationships
Anbieter: moluna, Greven, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Kartoniert / Broschiert. Zustand: New. KlappentextrnrnThrough a series of case studies from a variety of industries to show how customer experience analytics (CEA) is reshaping business, this book explores the technologies available to help businesses create a competitive advantage a. Artikel-Nr. 596342764
Anzahl: Mehr als 20 verfügbar