For anyone who is on a team, leading a task force, heading up a committee, or managing a department, facilitation is a core competency. Facilitation at a Glance!, offers a comprehensive set of tools and techniques for people who run meetings. Written in an easy-to-follow format, it will teach you the facilitation skills you need to become a better leader and to help your teams become more productive. This pocket guide is appropriate for everyone who attends meetings in your organization. Features: -facliitation cue card that provides a summary of core skills -section of facilitating in the classroom -tips about using facilitation techniques to improve teleconferencing -a meeting design template that includes a list of key meeting components - A detailed explanation of the seven stages of facilitation - Surveys for group members to assess their group s effectiveness - Common facilitation dilemmas and strategies that can help - Worksheets for facilitators to provide detailed feedback to group members - Fourteen process tools for facilitation - Eight systematic problem-solving worksheet
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Ingrid Bens is a consultant and trainer with a Master s Degree in Adult Education and over 25 years experience. She is principal partner in Participative Dynamics, a consulting firm with offices in Sarasota, Florida and Toronto, Canada.Her consulting expertise is in the area of Organization Development, where she has designed and led numerous large-scale, strategic change efforts in a broad range of Fortune 500 companies, in government departments and in non-profit organizations.Ingrid Bens has consulted on numerous team implementation projects in banks, hospitals, research firms, educational institutions and manufacturing plants. She has also led a number of projects to improve employee morale and help management shift to a more participative and inclusive approach to leadership. Ingrid is also an expert on Win/Win bargaining and is often asked to mediate inter-group conflicts and make sensitive interventions to help dysfunctional teams.Between 1998 and 2000 Ingrid served as the program chair for the Tampa Bay Chapter of the American Society For Training and Development. Ingrid Bens also maintains a close relationship with a number or national and international organizations including Linkage Inc, The Graduate School at U.S.D.A., the University of North Texas Center for Collaborative Workplaces, the Association for Quality and Participation and Goal/QPC. Ingrid Bens is recognized as a leading expert on facilitation skills. Her 1999 Jossey-Bass publication Facilitating With Ease! is a world wide best seller. Over the last two decades Ingrid has trained thousands of people to be facilitators through her popular workshops.Ingrid has several other titles in print including: Facilitation at a Glance!, Team Launch, Advanced Team Facilitation, Advanced Facilitation Strategies and Facilitating to Lead.
This second edition retains the essential features that made the first edition so popular. In addition to all of the proven tips, tools and checklists, the new edition features expanded segments on decision making and conflict management, improved surveys, an expanded tools section, segments on facilitating conference calls and using facilitation in the classroom, more on how leaders can facilitate their own groups and a meeting design template. In addition, the overall flow and layout have been improved to make this new version even more user-friendly than the first.
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