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Total Quality Management: Text, Cases, and Readings, Third Edition - Softcover

Ross, Joel E.; Perry, Susan

 
9781574442663: Total Quality Management: Text, Cases, and Readings, Third Edition
Softcover
ISBN 10: 157444266X ISBN 13: 9781574442663
Verlag: CRC Press, 1999

Inhaltsangabe

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. The third edition includes: a new chapter on the Theory of Constraints, expanded treatment of Process Management, eleven new readings, ten new cases, chapter examples of TQM at 12 Baldrige-winning organizations, and end-of-chapter recommendations for further reading. The definitive resource for developing and applying TQM, the book integrates academic principles with real-world practice.

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Über die Autorin bzw. den Autor

Joel E. Ross

Von der hinteren Coverseite

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. The third edition includes: a new chapter on the Theory of Constraints, expanded treatment of Process Management, eleven new readings, ten new cases, chapter examples of TQM at 12 Baldrige-winning organizations, and end-of-chapter recommendations for further reading. The definitive resource for developing and applying TQM, the book integrates academic principles with real-world practice.

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Verlag
CRC Press
Erscheinungsdatum
1999
Sprache
Englisch
ISBN 10 
157444266X
ISBN 13 
9781574442663
Einband
Taschenbuch
Auflage
3
Anzahl der Seiten
566
Kontakt zum Hersteller
CRC Press
https://www.routledge-ny.com

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