Introduction to IT Project Management - Hardcover

Snyder, Cynthia; Parth, Frank

 
9781567261783: Introduction to IT Project Management

Inhaltsangabe

Introduction to IT Project Management provides IT project managers the practical tools needed to maintain daily operations while managing multiple projects. This valuable reference helps IT project managers, CIOs, and project sponsors understand the IT project environment so that projects can be managed much more efficiently and successfully. An instructor’s guide is available.

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Über die Autorin bzw. den Autor

Cynthia Snyder, PMP, MBA, is a professional project management consultant, instructor, and author. She provides consulting and training services to government and private industry. Her consulting focuses on project management maturity, PMO
startups, and positioning project management as a core competency for organizations. Cyndi has experience in training in the corporate, public, and academic environment.
Clients have included IBM, Kaiser, Toyota, and Southern California Edison. In an
academic environment, she has taught online and in the classroom for UC Irvine,
CalTech, and USC. She has written two books on project management and has been the technical editor on
many others.

Frank Parth, MS, MSSM, MBA, PMP, is the President of Project Auditors, LLC, a project management consulting, training, and auditing company. After ending a career in aerospace as the assistant technical director on a $12 billion satellite program, he branched out in 1993 and began consulting in technology management to major U.S. companies, national governments, and the U.N. He was CTO for a small but successful e-commerce company, headed up systems engineering at TRW Information Systems during a major infrastructure upgrade, and created PMOs for several major corporations. He taught systems analysis and management at the Graduate School at the University of Southern California, has been an instructor at the University of California, Irvine PM Certificate program since 1994, and has taught at the Claremont Graduate School. Mr. Parth has undergraduate and graduate degrees in physics, a master’s in systems management from USC, and an MBA from the Peter F. Drucker Graduate.

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Introduction to IT Project Management

By Cynthia Snyder, Frank Parth

Management Concepts Press

Copyright © 2007 Management Concepts, Inc.
All rights reserved.
ISBN: 978-1-56726-178-3

Contents

Chapter 1: Projects and Operations,
Chapter 2: Organizational Structure and the Strategic Role of Project Management,
Chapter 3: Project Processes, Phases, and Life Cycles,
Chapter 4: Project Management Plan Elements,
Chapter 5: Initiating and Planning Project Scope,
Chapter 6: Creating the Work Breakdown Structures and Project Schedule,
Chapter 7: Developing the Project Team,
Chapter 8: Quality Management,
Chapter 9: Project Communications,
Chapter 10: Project Risk,
Chapter 11: Finalizing the Schedule and Budget,
Chapter 12: Project Execution,
Chapter 13: Project Monitoring and Control,
Chapter 14: Project Audit and Closure,
Appendix: Answers to Review Questions,
Index,


CHAPTER 1

Projects and Operations


After reading this chapter, you will be able to:

• Define how projects and operations are different.

• Describe how IT projects differ from non-IT projects.

• Explain the value of project management for IT projects.

• Define key terms in project management.


Welcome to the world of information technology project management. In reading this book, you will find that managing IT projects can be highly rewarding and, often, equally frustrating. You will discover that project team members, project customers, and other project stakeholders can be very easy to work with and at the same time can be very challenging. It is not uncommon in project management to get a high-priority project from upper management one week and then find the next week that things have changed and a new project is the number one priority. You will almost never have enough resources to do the work and never have enough time to produce the best product possible. You will be told not to spend time planning the project but to just begin working, and you won't have enough time to gather the user requirements before you need to start development. Your resources will be working on three other projects as well as normal daily operations, while you're trying to get them to work on your project.

However, when the project is over you will have produced something that makes work easier for the other people in your organization, saves your organization a significant amount of money, keeps private data secure, or upgrades a legacy system into something much more effective and efficient. When all the work of the project is over, you will have made a real contribution to the organization.


What Is Project Management?

Project management is the application of skills, knowledge, and abilities to produce a unique product, service, or result. Three components that lead to successful projects are technical knowledge, general management abilities, and project management skills.

The project manager must have knowledge of the technical aspects of the project. Although some will debate this point, in IT projects particularly the project manager needs to know enough to detect when something is amiss and to understand the general principles of the project. He or she certainly does not need to be a subject matter expert in every facet, but some amount of knowledge is a necessity.

The project manager also needs some capability in the area of general management, including skills in budgeting, analysis, planning, and coordinating. Finally, the project manager must apply project management ski

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