Seamless Connections: Refocusing Your Organization to Create a Successful Continuum of Care - Softcover

Über die Autorin bzw. den Autor

CONNIE J. EVASHWICK, is the Andowed chair and director of the Center for Health Care Innovation at California State University-Long Beach, a Fellow of the American College of Healthcare Executives, and a licensed nursing home administrator. She has worked with more than 35 hospitals, health systems, and nursing homes to develop strategic plans for a continuum of care. Evashwick has authored or edited more than 70 publications, including The Continuum of Long-Term Care (1995).

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With sophisticated consumers demanding higher-quality, one-stop health care--and insurance companies pressing for capitation--treatment for the chronically ill and wellness promotion for the healthy can no longer succeed in isolation. Providers must supply a full range of options that will offer seamless access to services patients need, when they need them.

Seamless Connections clearly defines a seamless continuum of care and provides practical, action-oriented options for dealing with such operational issues as strategic planning, organizational design, client-focused care, human resources, information systems, and finance.

Aus dem Klappentext

With sophisticated consumers demanding higher-quality, one-stop health care--and insurance companies pressing for capitation--treatment for the chronically ill and wellness promotion for the healthy can no longer succeed in isolation. Providers must supply a full range of options that will offer seamless access to services patients need, when they need them.Seamless Connections clearly defines a seamless continuum of care and provides practical, action-oriented options for dealing with such operational issues as strategic planning, organizational design, client-focused care, human resources, information systems, and finance.