TQ Manager: A Practical Guide for Managing in a Total Quality Organization (Jossey Bass Business & Management Series) - Hardcover

Schmidt, Warren H.; Finnigan, Jerome P.

 
9781555425593: TQ Manager: A Practical Guide for Managing in a Total Quality Organization (Jossey Bass Business & Management Series)
Hardcover
ISBN 10: 1555425593 ISBN 13: 9781555425593
Verlag: Jossey-Bass, 1993

Inhaltsangabe

A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.

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Über die Autorin bzw. den Autor

WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.

Von der hinteren Coverseite

A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas."The down-to-earth guide on transforming companies to total quality management! TQManager offers practical hands-on advice and an invaluable self-assessment tool for every manager who must lead the change to total quality."--Bill Wiggenhorn, president, Motorola University

Aus dem Klappentext

A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.

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Verlag
Jossey-Bass
Erscheinungsdatum
1993
Sprache
Englisch
ISBN 10 
1555425593
ISBN 13 
9781555425593
Einband
Gebundene Ausgabe
Auflage
1
Anzahl der Seiten
215
Kontakt zum Hersteller
Wiley-VCH GmbH
product_safety@wiley.com

Boschstrasse 12
Weinheim
69469
Deutschland

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9780608257068: Tqmanager: A Practical Guide for Managing in a Total Quality Organization (Jossey-Bass Management Series)

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Softcover