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Driving Fear Out of the Workplace: How to Overcome the Institute Barriers to Quality, Productivity and Innovation - Softcover

Ryan, Kathleen D.; Oestreich, Daniel K.

 
9781555425098: Driving Fear Out of the Workplace: How to Overcome the Institute Barriers to Quality, Productivity and Innovation
Softcover
ISBN 10: 1555425097 ISBN 13: 9781555425098
Verlag: Jossey-Bass Inc.,U.S., 1993

Inhaltsangabe

The eighth of W. Edwards Deming's fourteen points is "Drive fear out: employees must not be afraid to ask questions or take a position". Fear of losing credibility or a promotion, getting fired, or hurting a relationship all limit and corrupt employee performance, according to Kathleen D. Ryan and Daniel K. Oestreich. Scared workers lose pride and motivation, become defensive, seek revenge and hide failure. Managers often don't know how to put employees at ease, while some even use fear as a motivational tactic. The authors explain the sources of employee fear, and how to change these sources. Based on interviews with more than 250 people from 22 companies, the authors tell how to banish fear from all levels of an organization.

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Über die Autorin bzw. den Autor

DANIEL K. OESTREICH are principals in Cultures for Quality, a management and organizational development consulting firm in Washington State. They are known for their work in team development, strategic planning, and continuous quality improvement.

Aus dem Klappentext

This widely-praised book shows managers and executives how to eliminate fear at the workplace, encourage quality employee performance, and increase corporate competitiveness. In it, you'll learn how fear prevents people from doing their best, how it operates in organizations, and how to build a high-trust workplace devoid of fear. A timely antidote to the insecurities of workers faced with the pervasive push toward leaner, meaner organizations.

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Verlag
Jossey-Bass Inc.,U.S.
Erscheinungsdatum
1993
Sprache
Englisch
ISBN 10 
1555425097
ISBN 13 
9781555425098
Einband
Taschenbuch
Anzahl der Seiten
284
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
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