The Race Without a Finish Line: America's Quest for Total Quality (Jossey Bass Business & Management Series) - Hardcover

Schmidt, Warren H.; Finnigan, Jerome P.

 
9781555424626: The Race Without a Finish Line: America's Quest for Total Quality (Jossey Bass Business & Management Series)
Hardcover
ISBN 10: 1555424627 ISBN 13: 9781555424626
Verlag: Jossey-Bass, 1992

Inhaltsangabe

Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.

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Über die Autorin bzw. den Autor

WARREN H. SCHMIDT is professor emeritus of public administration at the University of Southern California. JEROME P. FINNIGAN is human resources manager for Xerox Corporation's Office Document Systems and was instrumental in the firm's transition to TQM.

Von der hinteren Coverseite

"An excellent primer on the most important subject for American business in the 1990's--training its people."--James Flannigan, business columnist, Los Angeles TimesBased on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. This complete guide for implementing total quality management (TQM) in all organizations offers lessons learned by leading TQM companies to help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.

Aus dem Klappentext

Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.

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Verlag
Jossey-Bass
Erscheinungsdatum
1992
Sprache
Englisch
ISBN 10 
1555424627
ISBN 13 
9781555424626
Einband
Gebundene Ausgabe
Auflage
1
Anzahl der Seiten
402
Kontakt zum Hersteller
Wiley-VCH GmbH
product_safety@wiley.com

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Weinheim
69469
Deutschland

Weitere beliebte Ausgaben desselben Titels

9780608251868: The Race Without a Finish Line: America's Quest for Total Quality (Jossey-Bass Management Series)

Vorgestellte Ausgabe

ISBN 10:  0608251860 ISBN 13:  9780608251868
Verlag: Proquest/Csa Journal Div, 1992
Softcover