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Quality Management in the Nonprofit World: Combining Compassion and Performance to Meet Client Needs and Improve Finances (JOSSEY BASS NONPROFIT & PUBLIC MANAGEMENT SERIES) - Hardcover

Kennedy, Larry W.

 
9781555423469: Quality Management in the Nonprofit World: Combining Compassion and Performance to Meet Client Needs and Improve Finances (JOSSEY BASS NONPROFIT & PUBLIC MANAGEMENT SERIES)

Inhaltsangabe

Enhance the quality of your services by adapting tools of quality management. Learn how managing for quality not only can improve the services that nonprofits provide but also can increase the number of people they serve.

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LARRY W. KENNEDY, Ph.D.,

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Enables nonprofit organizations to enhance the quality of their services by adapting tools of quality management first developed in private industry, and applying them to their special needs. Explains how managing for quality not only can improve the services that nonprofits provide but also can increase the number of people they serve.

Aus dem Klappentext

Enables nonprofit organizations to enhance the quality of their services by adapting tools of quality management first developed in private industry, and applying them to their special needs. Explains how managing for quality not only can improve the services that nonprofits provide but also can increase the number of people they serve.

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