They yell and shout and try to intimidate. They whine and demand inordinate amounts of time. They push your buttons and raise your blood pressure. Who are they? They’re the Customers from Hell. Winning with the Customer from Hell by Shaun Belding offers realistic, practical, and anecdotal solutions to this problem.
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Shaun Belding is the president of Belding Skills Development, an international training and development company, and CEO of RetailTrack Mystery Shopping. He conducts motivational seminars on customer service, selling, management, and leadership.
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Anbieter: BooksRun, Philadelphia, PA, USA
Paperback. Zustand: Very Good. No. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Artikel-Nr. 1550226304-11-1
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Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Artikel-Nr. G1550226304I4N00
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