"Problem-solving becomes a very important part of our makeup as we grow into maturity or move up the corporate ladder." - Zig Ziglar
Do you have complex problems?...
...Are your solutions effective? Do the problems reappear?
Most of us encounter problems in our lives, either at work or at home. These problems cause stress in our minds and leave us exhausted. Instinctively, we start to take ad-hoc actions that we think will resolve the problem, but we soon realize that our actions are not effective and do not prevent or solve the core problem.
Structured problem solving provides a systematic approach to identifying the root causes to a problem. Many scientific tools and methods have been developed to identify effective solutions to any problem. The most widely used problem-solving techniques are listed below:
- Fishbone Diagram
- Brainstorming
- Failure Modes and Effects Analysis (FMEA)
- SWOT matrix
- 5Whys
In this latest version of the book, I have added a new chapter with six additional problem-solving techniques as:
- Six Thinking Hats
- Plan-Do-Check-Act (PDCA) cycle
- Hurson’s Productive Thinking Model
- Story Boarding
- Means-Ends Analysis (MEA)
- First Principles Thinking
Learn popular problem-solving techniques with practical examples. Read Now!
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Aditi Agarwal is an accomplished scrum master and a senior project manager. Her vision is to publish a series of books on various technical and managerial concepts.
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