Many library support staff (LSS) who do not have management training will assume supervisory roles in library services during their careers. This book is written to help LSS understand, support, and apply the basic principles of library supervision and management in their work on the topics of regulations and bylaws hiring, staff performance expectations, leadership and professional learning. Readers will learn how to engage in effective decision-making and participate in productive library meetings. The importance of library policies, and procedures are explained through many practical examples.
The scope of the book addresses many different aspects and examples of library management and how LSS can seek supportive roles to enhance library services and programs. Chapters are written on these topics:
Basic regulations and bylawsPrinciples of managementHiringStaff performance expectationsLeadership, professional learningLibrary policies and proceduresThe book also addresses budget, fundraising and grants, partnerships, community demographics, marketing, goal management, customer service, conducting meetings, and effective decision-making. This book is aligned with the revised ALA- LSSC competency standards for management and supervision, and may be used as a textbook by instructors of Library Science programs or as a reference manual for library support staff who are learning on the job about the ever changing environment of working with others.
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Marie Keen Shaw is the former Program Coordinator for the Library Technology certificate program at Connecticut State Community College, where she is also an Adjunct Professor. She teaches courses in Cataloging and Classification, Digital Information and Technology, Reference Services, and Management Strategies. She serves on the Southern Connecticut State University Graduate School of Library and Information Science Advisory Board and the Groton Public Library Board. She has served on the Advisory Board of the Connecticut Digital Library, and chaired the Board of the Connecticut Library Consortium. Marie has her Doctorate of Education from the University of Connecticut in Educational Leadership and Adult Learning, a Sixth-Year Degree from Southern Connecticut State University in Educational Leadership, and her M.S. from Purdue University in Library and Information Science and Educational Media. A retired certified high school Library Media Specialist and Curriculum Instructional Leader, she has been a speaker at state library and educational media conferences in Rhode Island, Illinois, and Connecticut. Marie is the author of the following books in the Rowman & Littlefield Library Support Staff Handbook series: Using Digital Information in the Library Workplace, Using Technology in the Library Workplace, Cataloging Library Resources; Library Technology and Digital Resources. She is the co-author of Communication and Teamwork and Supervision and Management, also in the series.
Hali R. Keeler has been actively involved in library service for over 40 years. She retired in 2014 from her position as Director of the Bill Memorial Library in Groton, CT, and she concurrently served for seven years as the coordinator of the Library Technology Assistant Certification Program at Three Rivers Community College, one of 47 such programs available in the United States. An Adjunct Professor there since 1998, she teaches Introduction to Library Public Services, Introduction to Library Technical Services, and Library Management.
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