They call you supervisor and as such you now sit in the hot seat. How you interact with employees you direct will determine your success as a supervisor. In this handbook, and based on his firsthand supervisory experience, Nicholson defines what employees expect from their immediate supervisor and offers straightforward guidance and simple principles for supervisor use to meet all employee expectations. In doing so, he brings to life the practical lessons he uses to teach others. Real life workplace case studies are featured in a complete and never before presented assessment of the secrets highly successful supervisors use to meet employee expectations.
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