"This book explores what drives profitability and more successful customer relationship management. It looks the behavior of any classifier used to classify sentiments in product reviews. It also develops common expert system to classify and visualize the predicted result"--
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Dharmendra Rajput has a Ph.D. (January 2015) in the area of Document Clustering from National Institute of Technology Bhopal, India. He has 9+ years’ experience in teaching, research, and industry field. Currently, he is working as an Associate Professor in School of Information Technology & Engineering, VIT University, Vellore (India). He has published 10+ reputed journals papers and 12 papers presented in international conferences. He has visited four countries (i.e., Malaysia, UK, France, and UAE) to attend the various international conferences. He received various awards from Indian Government like DST, CSIR Travel Grant, MPCST Young Scientist Fellowship.
Ramjeevan Singh Thakur is an Associate Professor in the Department of Computer Applications at Maulana Azad National Institute of Technology, Bhopal, India. He had a long carrier in teaching and research, including Three Year Teaching in the Department of Computer Applications at National Institute of Technology, Tiruchirapalli, Tamilnadu, India. At Present he is guiding several Ph.D. Research Scholars and handling Government Research Projects of about Rs. One Crore. He has published more than 75 Research Paper in National, International, Journals and Conferences. He has visited several Universities in USA, Hong Kong, Iran, Thailand, Malaysia, and Singapore.
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