If you look up “communication gap” in the dictionary, it may as well have a picture of a baby boomer trying to talk to a millennial. These younger workers born from 1980 to 2000 are the largest population in the United States, and they make up a huge portion of the workforce. But all too often, older workers view millennials as entitled or unmotivated. Javier Montes puts those notions to rest in this guide to leveraging the talents of millennials to achieve business objectives. By investing time and effort into training and developing millennials, he’s built multiple companies while learning new things along the way. After reading this book, you’ll be equipped to: improve the way you attract, manage, and retain millennials; use technology to make business processes more efficient; thrive in a world built around instant gratification; and reward younger workers with what they value most.
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