There are only three ways to grow a business: 1. Bring in new customers 2. Get existing customers to come back more often 3. Get customers to spend more in each transaction Customers are your life blood. You need people who are willing to spend their hard-earned money to use your products or services. Whatever you call them – customers, clients, consumers, or patients – without these folks you don't have a business. Generating a stream of customers for your business is a constant requirement. The Customer Stream contains 15 innovative strategies to get more customers flowing through your door, get them to spend more on each visit, and compel them to come back again and again.
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Doug Anderson has over 30 years sales, marketing and business experience. He has been helping small businesses with the techniques laid out in this book since 2007. As a customer service manager for a previous employer he helped the company grow from 1.2 million dollars in revenue to over 35 million when he left. He and his wife Marjie just celebrated their 30th Anniversary in October 2011. Together they have 2 grown sons, one daughter-in-law and one granddaughter. They reside in a small town just west of Minneapolis Minnesota. Doug is the owner of New Customers Now! Minnesota, a Direct Marketing company. He is an expert at filling local businesses with new customers, getting them to return, and getting them to spend more money each visit.
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