Customer Service DNA: Building Blocks that Drive Customer Loyalty - Softcover

Hill, Curtis; Alberts, Erik; Godfrey, Richard L.

 
9781462116287: Customer Service DNA: Building Blocks that Drive Customer Loyalty
Softcover
ISBN 10: 1462116280 ISBN 13: 9781462116287
Verlag: Cedar Fort, Incorporated/C F I Distribution, 2022

Inhaltsangabe

"Just as DNA is the foundational building block of all human bodies, so customer service is the foundation of any growing and evolving organization."

Curtis Hill, Erik Alberts, and Richard Godfrey have spent years working in and with Fortune 500 companies like Cisco and Hewlett-Packard to create award-winning customer service experiences. Their expertise will sharpen your competitive edge by teaching you how to

  • Build on your established relationships and attract new customers.
  • Keep your existing customers excited about your business.
  • Leverage your networks for greater and more profitable growth.
  • Develop a flexible and scalable approach to customer service.
  • Approach service as an ongoing relationship, rather than a one-time transaction.
Start growing your customer service skills today, and watch your company succeed. Once you establish stellar customer service as your business's foundational building block, there's no limit to what you can achieve.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Cedar Fort, Incorporated/C F I Distribution
Erscheinungsdatum
2022
Sprache
Englisch
ISBN 10 
1462116280
ISBN 13 
9781462116287
Einband
Taschenbuch
Anzahl der Seiten
208
Kontakt zum Hersteller
Manufactured by Amazon on behalf of the author
https://www.amazon.de/hz/contact-us

c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy
Luxembourg
L-1855
Luxemburg

Weitere beliebte Ausgaben desselben Titels

9781599559698: Customer Service DNA: Building Blocks That Drive Customer Loyalty

Vorgestellte Ausgabe

ISBN 10:  1599559692 ISBN 13:  9781599559698
Verlag: Hegemony, 2012
Hardcover