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1. A Class of Stochastic Models.- 1.1 The Single-Server Queueing System.- 1.2 Inventory Models.- 1.3 Storage Models.- 1.4 Insurance Risk.- 1.5 Continuous Time Inventory and Storage Models.- 2. Problems Arising from the Models.- 3. The Scope of This Book.- 4. Further Remarks.- 4.1 Queues.- 4.2 Inventory Models.- 4.3 Models for Dams.- 4.4 Insurance Risk.- 4.5 Data Communication Models.- Problems.- Selected Bibliography.- I. The Single Server Queue.- 1. The Queue GI/G/1.- 1. Orientation.- 2. Ladder Processes.- 3. Two Renewal Functions.- 4. Maximum and Minimum.- 5. Application to the Queue GI/G/1.- 6. The Principle of Duality.- 7. The Queue M/M/1.- 8. The Queues GI/M/1 and M/G/1.- 8.1 The Queue GI/M/1.- 8.2 The Queue M/G/1.- 9. Transforms.- 10. The Queues GI/Ek/1 and Ek/G/1.- 10.1 The Queue GI/Ek/1.- 10.2 The Queue Ek/G/1.- 11. Further Problems in the Queue GI/G/1.- 12. A Random Walk on the Half-Plane.- 13. Applications to the Queue GI/G/1.- 13.1 The Queue GI/M/1.- 13.2 The Queue M/G/1.- 14. The Busy and Idle Periods.- 15. Compound Renewal Processes.- 16. Further Remarks.- Problems.- 2. Further Results for the Queue GI/G/1.- 1. Orientation.- 2. The Workload and Idle Time.- 3. The Workload and Idle Time in GI/M/1.- 4. The Workload and Idle Time in M/G/1.- 5. The Queue Length in GI/M/1.- 6. The Queue Length in M/G/1.- 7. The Queue M/D/1.- 8. The Queue D/M/1.- 9. Bulk Queues.- 10. The Queue M(X)/G(Y)/1.- 11. The Queue G(X)/M(Y)/1.- 12. The Queue Length in Ek/G/1 and GI/Ek/1.- Problems.- 3. The Queue M/M/1.- 1. Introduction.- 2. The Net Input Process X (t).- 3. The Busy Period.- 4. The Distribution of Q(t).- 5. The Output.- Problems.- References.- II. Continuous Time Storage Models.- 4. The Basic Storage Model.- 1. Orientation.- 2. Lévy Processes.- 2.1 A Continuous Time Model for a Dam.- 3. A Generalized Storage Model.- 4. A First Passage Time.- 5. Applications to M/G/1 and Related Models.- 6. The Process {T(x), x ? 0} in M/G/1.- 7. The Process {T(x), x ? 0} in Dam Models.- 8. Limit Theorems for{T(x), x ? 0}.- 9. Insurance Risk: Two Special Cases.- 10. The Ladder Process {TR*Y(TR*}.- 11. Limit Theorems for the Storage Process.- 12. Dams of Infinite Depth.- 13. The Insurance Risk Problem: General Case.- 14. A Storage Model with Random Output.- 15. Queues with Static Priorities.- 16. Queues with Dynamic Priorities.- Problems.- References.- III. Markov-Modulated Storage Models.- 5. The Markov-Modulated Single Server Queue.- 1. Introduction.- 2. The Adjoint Queue.- 3. Wiener-Hopf Factorization; Fluctuation Theory.- 4. The Waiting Time and Idle Time.- 5. The Markov-Modulated M/M/1 Queue.- 6. Further Remarks.- Problems.- 6. A Fluid Model for Data Communication.- 1. Introductory Examples.- 2. The Storage Model.- 3. The Net Input Process.- 4. The MRW{TnSnJn}.- 5. The Busy Period.- 6. The Storage Process {Z(t), I(t), J(t)}.- 7. Further Remarks.- 7. A Data Communication Model with Packets.- 1. Introduction.- 2. The Model.- 3. The Busy Period Process.- 4. The Unsatisfied DemandI(t).- 5. The Storage Process {Z(t), I(t), J(t)}.- 6. Further Remarks.- Problems.- References.- Appendix A.- Appendix B.- Appendix C.
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