The Creator's Code: The Six Essential Skills of Extraordinary Entrepreneurs - Softcover

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Amy Wilkinson is a strategic adviser, entrepreneur, and lecturer at the Stanford Graduate School of Business. She frequently addresses corporate, association, and university audiences on entrepreneurial leadership. She also advises startups and large corporations on innovation and business strategy. Her career spans leadership roles with McKinsey & Company and JP Morgan and as founder of a small foreign-based export company. Wilkinson has served as a White House Fellow in the Office of the United States Trade Representative and as a senior fellow at the Harvard Kennedy School. Learn more about her work at AmyWilkinson.com.

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Creator’s Code

Chapter 1

FIND THE GAP

Discovery consists in seeing what everyone else has seen and thinking what no one else has thought.

—Albert Szent-Györgyi

From an early age, Elon Musk peppered his parents with questions. He prodded and probed. “Guess I’m just wired that way,” he told me. Born in Pretoria, South Africa, Musk devoured comic books and science-fiction novels as a youth. He read the encyclopedia cover to cover. He loved computers. At the age of ten, he taught himself how to write computer code; by the time he was twelve, he and his brother, Kimbal, had developed and sold a video game, set in outer space, called Blaster. The Hitchhiker’s Guide to the Galaxy, a comedic science-fiction novel, taught him to question accepted wisdom; as is memorably written in the book, the key is to know which questions to ask.

Musk’s curiosity fueled his desire to move to the United States. “America is a nation of explorers,” he said. First, he moved to Canada to stay with relatives. To pay for college, he worked odd jobs: shoveling grain, emptying boilers in a lumber mill, mopping up chemicals while wearing a hazmat suit. He graduated from the University of Pennsylvania, where he asked professors, classmates, friends, and even dates this question: “What are the three things that will have the greatest impact on the future of humanity?”

By 1995, Musk realized that “the Internet was like humanity acquiring a nervous system,” he said. “Previously, we’d been like cells connecting by osmosis. We were just a blob. But if you have a nervous system, information can travel instantly from the tip of your finger to your mind, and then down to your feet. The Internet turns humanity into something akin to a superorganism.”

Musk enrolled in a PhD program in applied physics at Stanford University, but he dropped out after just two days. He was far more interested in pursuing the gap he perceived between the potential of the Internet and the way it was being used at the time. He sent his résumé to America Online (AOL)—a hot company in the mid-1990s—made follow-up calls, and even drove to the company’s office, hanging around the lobby hoping someone would talk with him. No one did.

With $2,000 in savings, he and Kimbal started Zip2, one of the first businesses to put media content online. They rented an office and, to save money, furnished it with futons they used as couches during the day and beds at night. They showered at a local gym. “Do you think you’ll ever replace this?” one potential investor scoffed, throwing a copy of the Yellow Pages at the brothers. Musk nodded and left. Within months, Zip2 would put maps and content online for media organizations such as the New York Times Company and the Hearst Corporation. Four years later, in 1999, Compaq’s AltaVista division bought Zip2 for more than $300 million.

With newfound money in his account, Musk turned to the problem of checks, which he saw as a painfully antiquated means of payment. Transactions could take weeks to complete as people mailed checks and waited for them to clear. Musk launched an online payments company called X.com to fill the gap. Before long, it merged with a startup named Confinity to become PayPal. In 2002, eBay purchased PayPal for $1.5 billion. Musk was just getting started.

He would go on to found SpaceX, Tesla Motors, and SolarCity. What can we learn from such an extraordinary creator? What allows someone like Musk to seize opportunities time and again?

Connections, expertise, talent, and resources have something to do with a breakthrough discovery, to be sure, yet scores of people who possess all these ingredients fail to capture opportunities. And individuals who possess few of them succeed. What if the answer involves unique ways of thinking and perceiving? What if Musk—and others like him—have a sensibility and a curiosity that allow them to identify needs that are going unmet?

This chapter is about what makes creators different, what makes them able to find and fill gaps in a variety of ways. Some of these creators—those I call Sunbirds—transport solutions that work in one area and apply them to another, often with a twist. Architects recognize openings and furnish what is missing. They spot problems and design new products and services to satisfy unfilled needs. Melding existing concepts to combine disparate approaches, Integrators build blended outcomes.

Although our experience may lead us to see the world from just one of these perspectives, we can learn to spot opportunities in a variety of ways. Creators move freely between patterns of discovery.

SUNBIRDS: FROM ONE DOMAIN TO ANOTHER

“I look at a problem and think, ‘Let’s not look at how this problem has been approached in this field, but let’s go to industries that are completely different and take technologies that, if applied to the problem at hand, would solve it,’ ” inventor Dean Kamen said. Kamen created the Segway PT transportation vehicle, the AutoSyringe drug infusion pump, and the iBOT all-terrain wheelchair, among other technologies. “I find someone who has solved the problem in another field and then just tweak it a little bit,” Kamen explained, adding wryly, “Every once in a while it works.”

Kamen is a real-life mad scientist. He lives in a large, hexagonal house in Bedford, New Hampshire, that features, among other quirks, a large steam engine once owned by Henry Ford. Kamen pilots his own helicopter to work every day. The helicopter inspired Kamen, Sunbird-style, to invent a heart stent. Baxter Healthcare, frustrated with stents that collapsed inside blood vessels, commissioned Kamen to create a sturdier model. Helicopter blades withstand incredible stress, so Kamen studied their function and construction and applied what he learned to build a better stent.

Kamen spots a solution that works in one area and repurposes it. Designing the Segway PT, he borrowed gyroscopic technology used in the aerospace industry to maintain stability. Kamen utilized two sets of wheels capable of rotating over each other to enable users of his iBOT wheelchair to “walk” up a flight of stairs or “stand” up to six feet tall. His Luke Arm prosthetic device—named after the Star Wars character Luke Skywalker—gives its wearer a nearly full range of motion. It is designed with fourteen sensors that detect temperature and pressure and enable users to open a lock with a key or grip a water bottle.

Perhaps his greatest invention is FIRST (For Inspiration and Recognition of Science and Technology), a nonprofit that borrows from the playbook of sports to make math and science education cool. “I got this epiphany to create a sport of technology and science that had a higher skill set than ‘bounce, bounce, and throw,’ ” Kamen explained. Borrowing on the sports theme of instant winners and losers, he designed a six-week science and technology tournament in which teams of students face off in robotics competitions that require them to build a robot out of a box of standard components. “If you want to see a real varsity team, I’ll show you a real sport,” Kamen quipped. “The other neat thing is that whether you’re three hundred pounds, seven feet tall, or a woman, you can play on the same team.” In 2014, more than 400,000 students participated in FIRST...