Making Computerized Provider Order Entry Work (Health Information Technology Standards) - Hardcover

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Philip A. Smith, M.D. is a Board-certified Family Physician who first adopted technology in his private medical practice in November 1992 when he deployed an EMR in his office. In 1997, he left practice to pursue his interests in the field, co-founding a company, Cognitive Analysis, Inc. This company was probably the first in healthcare to utilize business process modeling – documenting information flow as a patient recognizes a need for medical care through the completion and adjudication of that care. In 2003, the author joined the Adventist Health System (AHS, Winter Park, FL), serving jointly as Vice President of Medical Affairs (and later Chief Medical Officer) at Florida Hospital Zephyrhills (FHZ, formerly East Pasco Medical Center) and as Chief Medical Information Officer (CMIO). He left his position at FHZ in 2007 to focus full-time on CPOE in the CMIO role. He led AHSʼ design and implementation of CPOE, physician documentation and clinical decision support. He coined the term “commoditized CPOE” as he devised a methodology for rapid, big-bang rollout of CPOE for 25 community hospitals across nine states in only 27 months. Dr. Smith regularly speaks nationally on the topic of CPOE and Change Management, and most recently for Cerner Corporation, Zynx Health, Hewlett-Packard and Denison Consulting. Dr. Smith received his BSc degree in Health Sciences (Surgery) from Case Western Reserve University in 1979 as a physician assistant and his Masters of Science in Biological Sciences (physiology, in 1981) and his Medical Doctorate (1983) degrees at Wright State University in Dayton, Ohio. He completed his Family Practice Residency as Co-Chief Resident in 1986 at the University of Missouri ̶ Columbia. He is a Fellow of the American Academy of Family Physicians. He is a member of the Association of Medical Directors of Information Services (AMDIS) and the Health Information and Management Systems Society (HIMSS).

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Making Computerized Provider Order Entry Work is neither a scientific reference guide into medical informatics nor a book on theory or a summary of research studies in the field, but rather it is a practical guide to visioning and executing successful automation of physician workflow in the hospital environment. This adaptation of workflow is the work of a team, with leadership, clear vision, dedication, commitment, external drivers, experience, and the tireless work of those before us in this industry, who have paved the way with both successes and failure.

Throughout the book, the author shares hard lessons-learned and guides the reader through the early warning signs that will help avoid the pitfalls. As systems progress, and the regulatory environments change, there will be new challenges and opportunities that will confront those setting up automated physician workflows. However, this book highlights and discusses all of the principles involved such as vision, leadership, project management and change management, which will always need to be incorporated to ensure project success. As such this book will be an important reference for anyone involved in the setting up or use of such systems from the physicians and medical professionals themselves through the medical informaticist to health system executives and other decision makers.