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Inhaltsangabe
During much of the past century, training programs tended to fall into two camps: classroom instruction, which focused mainly on imparting knowledge, and on - the - job training, where the emphasis was on imparting skills. The former stressed the concepts, principles, rules, and procedures to be learned and evaluated in class. The latter stressed the behaviors to be displayed and evaluated in the workplace. More recently trainers and consultants have realized that their job is not primarily to impart information but rather to improve performance by changing behavior. And that's the focus of this book. Unlike the majority of books that are written primarily for training specialists and Human Resource managers, this book is chock full of helpful hints for anyone who is responsible for the performance of others, from group leaders and technical support people to owners of small businesses and supervisors, managers, and, yes, corporate executives. ----Preface by Scott B. Parry, PhD
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Reseña del editor
During much of the past century, training programs tended to fall into two camps: classroom instruction, which focused mainly on imparting knowledge, and on - the - job training, where the emphasis was on imparting skills. The former stressed the concepts, principles, rules, and procedures to be learned and evaluated in class. The latter stressed the behaviors to be displayed and evaluated in the workplace. More recently trainers and consultants have realized that their job is not primarily to impart information but rather to improve performance by changing behavior. And that's the focus of this book. Unlike the majority of books that are written primarily for training specialists and Human Resource managers, this book is chock full of helpful hints for anyone who is responsible for the performance of others, from group leaders and technical support people to owners of small businesses and supervisors, managers, and, yes, corporate executives. ----Preface by Scott B. Parry, PhD
Biografía del autor
DONALD L. KIRKPATRICK holds B.A., M.A., and Ph.D. degrees from the University of Wisconsin in Madison. His dissertation was ''Evaluating a Human Relations Training Program for Supervisors.'' At the Management Institute of the University of Wisconsin, he taught managers at all levels the principles and techniques of many subjects, including Coaching, Communication, Managing Time, Managing Change, Team Building, and Leadership.....He is a regular speaker at ASTD and IQPC national conferences, at other professional and company conferences, and a frequent speaker at chapters of ASTD....As a consultant, he has presented programs to many U.S. organizations and those in many foreign countries including Singapore, Korea, Argentina, Brazil, Saudi Arabia, Malaysia, Greece, the Netherlands, Spain, Australia, and India....He is Board Chairman of South Asian Ministries, an active member of Gideons International, and a Senior Elder at Elmbrook Church in Brookfield, Wisconsin
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