Humanitarian aid workers are faced with many challenges, from possible terrorist attacks to dealing with difficult stakeholders and securing operational space free from violence. To do their work properly and safely, they need effective intelligence. Humanitarian intelligence refers to the use of investigative and analytical techniques in service of rapid and continuous assessment, project and program development, impact evaluation, and learning. It focuses just as much on how to use early warning indicators to assess risks, evaluate trends, and write early warning analyses as it does provide guidance on the operational design of humanitarian relief efforts. Further, operational security depends on the intelligence analysis. Unlike governments, NGOs' resources are very limited. Humanitarian intelligence officers hardly have any literature detailing useful current standards and important tools for their analysis needs. Humanitarian Intelligence is the first to provide an overview and a practical guide to the tools and methods of data gathering and assessment, standards of measurement in humanitarian action, interpretation strategies, and operational planning tools. Short hypothetical cases and practical examples illustrate and explain the tools detailed in each chapter.
Additional resources including case studies and teaching tools are available online at http://humanitarianintelligence.net .
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Andrej Zwitter is Professor of Humanities and Digitalization as well as Director of the Digital Age Research Center at the University of Klagenfurt, Austria. He served as Dean of the Faculty Campus Fryslan and founding dean of the University College Fryslan, University of Groningen, Netherlands. He was a founding board member of the WEF Chapter Zero, Netherlands and of the urban data centre Data Fryslân. His expertise covers data governance, law and ethics of digitalization, as well as emergency management and sustainability and human flourishing.
Upcoming titles: Andrej Zwitter (ed.), Human Flourishing Across Cultures and Disciplines, Bloomsbury 2026 // Andrej Zwitter, Oskar Gstrein, Taís Blauth (eds.), Politics and Governance of Big Data and Artificial Intelligence, 2nd edition, Edward Elgar 2026.
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