Thoroughly updated to discuss the use of tools such as Skype and social media, this concise volume shows how effective communication-via written text and spoken presentations-can positively impact project management in professional environments.
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Charles H. Sides, PhD, directs the technical communication program at Fitchburg State College. A recognized scholar, he has published seven books and over two dozen articles concerning a wide range of technical and professional communication issues. He was recently appointed executive editor of the Journal of Technical Writing and Communication, the leading international scholarly journal in its field, and editor of the prestigious Baywood Technical Writing Book Series. An active consultant to defense, high-tech, and publications industries, he has worked with clients across the United States, as well as in the Middle East and Far East.
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