Dynamore! 5 Steps to Dynamic Customer Service and More - Softcover

Post, David

9781425936105: Dynamore! 5 Steps to Dynamic Customer Service and More

Softcover

ISBN 10: 1425936105 ISBN 13: 9781425936105

Verlag: AuthorHouse, 2006

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Rese�a del editor

Customer Service is one of the most critical factors in making a business successful in today's market. It may very well be the determining factor on whether a customer chooses you as his business partner. How do we achieve Dynamic Customer Service? This concise, easy to read five step process will enhance your customer service skills or the skills of your team members regardless of what type of business you operate. After implementing the five steps you will provide quality service to your customers and you will help you and your company move to the top of your game. Dynamore! 5 Steps to Dynamic Customer Service and More. Read the book, implement the steps and find out what is the MORE!

Biograf�a del autor

David R. Post was born and raised in the small town of Claysville, Pennsylvania. He still resides today in neighboring West Alexander, Pennsylvania with his wife Launa Haney Post. Mr. Post has over twenty years of customer service, sales, and business operations experience in the Retail, Investment Sales, and Industrial Distribution business sectors. He has held the positions of Sales Specialist, Inside Sales, Customer Service Manager, Operations Manager, Director of Operations, and Vice President of Operations. He also is co-founder and President of a private operational business consulting firm. Mr. Post has dedicated his career to enhancing the service and daily business operations of small businesses and larger corporate entities using the five steps to Dynamic Customer Service.

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