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True Stories of Driver Turnover: Translating the Driver's Perspective - Softcover

Depillo; Poduch

 
9781418011048: True Stories of Driver Turnover: Translating the Driver's Perspective
Softcover
ISBN 10: 1418011045 ISBN 13: 9781418011048
Verlag: Cengage Learning EMEA, 2005

Inhaltsangabe

Sky rocketing turnover rates are a major barrier to the organizational success of today's truckload motor carriers. Now carriers can better understand the true nature of potential turnover causes and create superior responses with the help of this innovative guidebook. Real-life stories from current drivers provide valuable insight into their attitudes and behaviors regarding turnover. An awareness of differences in perspectives allows practitioners to generate effective responses and create a strong driver-carrier relationship. Featuring revealing thoughts and opinions from the field and a Driver Response Process with action-oriented suggestions, this book contains a creative way industry professionals can take on this broad phenomenon.

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Über die Autorin bzw. den Autor

James DePillo has 18 years of experience within the transportation and logistics field in the performance of administrative, operational, sales, and managerial functions. He has also assisted various organizations in the development and implementation of quality management systems and the identification of process improvements. James holds a B.S. in Marketing, and an M.S. in Logistics from the Pennsylvania State University studying Work Force Education and Organization Development, and is the President of RTE Associates. Stan Poduch is a doctoral candidate in Workforce Education and Development at the University Park campus of The Pennsylvania State University. Stan is an independent researcher, writer, and storyteller. His research and creative interests include workplace knowledge, employee self-development, workplace storytelling, and rules-of-thumb. Currently, he is also a faculty member of Keystone College, La Plume, PA, teaching Human Resource Management Courses.

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Verlag
Cengage Learning EMEA
Erscheinungsdatum
2005
Sprache
Englisch
ISBN 10 
1418011045
ISBN 13 
9781418011048
Einband
Taschenbuch
Anzahl der Seiten
192
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar