Delivering on the Promise: How to Attract, Manage and Retain Human Capital - Softcover

Críticas

Michael R. Losey

"CEO, Society for Human Resource Management

"Delivering on the Promise" provides a complete formula for measuring human capital assets and turning people advantages into real strategic business advantages.

Gerald I. Angowitz

"RJR Nabisco

Andersen has designed a unique approach to help organizations appraise and maximize the value of their human capital. The companies that apply this approach successfully will be tomorrow's winners.

Sir Peter Walters

"Chairman, SmithKline Beecham

The right people, and how they are treated, make all the difference between superior and ordinary performance. I can immediately identify with the approach and stance maintained by Arthur Andersen. This book will help any company to help themselves.

John Steele

"Director, BT Group Personnel

This is the first book I have read which treats the "human capital" dimension in its entirety with real focus on policies and practices for retaining intellectual capital. For HR practitioners it not only brings the theory up to date for the twenty-first century but gives useful tips on how to manage human capital in practice.

Katharine Turner

"Employment Director, ICL

No one operating in any branch of management, especially those of us who specialize in enhancing human capital value, could fail to learn from this challenging, pragmatic, and practice-based tour of the secret of success. Me authors show that the value of human capital is a matter of hard and fast economics, and focus their resources on how these investments should be made and measured.

Dr. Jac Fitz-Enz "Chairman, Saratoga Institute The authors go beyond platitudes and predetermined solutions. They offer an analytic method for assessing potential value within an organization's human captial and then show how to extract it. It's a refreshing, practical approach.

Gerald I. Angowitz "RJR Nabisco Andersen has designed a unique approach to help organizations appraise and maximize the value of their human capital. The companies that apply this approach successfully will be tomorrow's winners.

Michael R. Losey "CEO, Society for Human Resource Management "Delivering on the Promise" provides a complete formula for measuring human capital assets and turning people advantages into real strategic business advantages.

Sir Peter Walters "Chairman, SmithKline Beecham The right people, and how they are treated, make all the difference between superior and ordinary performance. I can immediately identify with the approach and stance maintained by Arthur Andersen. This book will help any company to help themselves.

Katharine Turner "Employment Director, ICL No one operating in any branch of management, especially those of us who specialize in enhancing human capital value, could fail to learn from this challenging, pragmatic, and practice-based tour of the secret of success. Me authors show that the value of human capital is a matter of hard and fast economics, and focus their resources on how these investments should be made and measured.

Reseña del editor

Business has long struggled with the notion of "human capital," but do companies really know the value of their people? All too frequently, companies lay off thousands of workers to boost share price while, at the same time, their annual reports promise that "people are our greatest asset!" Now, for the first time, human capital experts Brian Friedman, James Hatch, and David M. Walker show how companies can deliver on this promise. They reveal how Arthur Andersen's breakthrough five-stage framework, "Human Capital Appraisal," enables managers to measure, manage, and leverage their companies' investment in people. The authors describe specifically how managers can evaluate the current effectiveness of a firm's human capital strategies and the efficiency of its current Human Resources programs. They explain how to measure the amount of time and money management spends to recruit, develop, and manage human resources. Then they focus on how a firm can assess the return on this investment, minimize risk, and leverage the value of its human capital resources. Finally, the authors demonstrate how such leading companies as Colgate Palmolive, The Chicago Tribune, Mobil Oil, The Body Shop, Holy Cross Hospital, Hyatt Hotels, IBM, and British Petroleum are realizing the value of their people through human capital programs. This unique, proven, and proprietary methodology makes this invaluable book required reading for every chief executive, human resources director, and line manager.