Managing Conflict in Organizations

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9781412814560: Managing Conflict in Organizations

Book by Rahim M Afzalur

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"I recommend this work for every serious management library, personal and institutional, for those teaching in the area of conflict management, and for anyone who wants to learn conflict management well enough to do consulting work in this important field."

-- The International Journal of Conflict Management

"Rahim combines an impressive literature review, several empirical studies unique to this work, and textbook-style exercises. This book is a useful resource for business managers as well as undergraduate and graduate students of organizational behavior, organizational and industrial psychology, or organizational communication. Recommended"

--G.E. Kaupins, Choice

"Many books on negotiation and conflict resolution suffer because they do not link the topic to the broader literature on organizational behavior. In contrast, Rahim's book does a nice job of linking conflict to other important organizational activities such as organizational learning, leadership, and organizational effectiveness. The book has value to researchers and practioners alike."

--Donald E. Conlon, Eli Broad Professor of Management, Michigan State University

Reseña del editor:

Conflict is inevitable among humans. It is a natural outcome of human interaction that begins when two or more social entities engage one another while striving to attain their objectives. Relationships among people or organizations become incompatible or inconsistent when two or more of them desire a similar resource that is in short supply; when they do not share behavioral preferences regarding their joint action; or when they have different attitudes, values, beliefs, and skills. The theme of conflict has been with us and has influenced our thinking from ancient time. It has received different degrees of emphasis from social and biological scientists during various periods of history. Over the years phenomena relating to conflict have been investigated by economists, historians, novelists, philosophers, political scientists, sociologists, psychologists, and theologians. Scholars in organization theory became interested in scientific investigation of conflict during the later part of the last century. There has been renewed interest and significant changes in the study of conflict in social and organizational contexts since then. After much debate, organizational conflict is now considered legitimate and inevitable; it may even be a positive indicator of effective organizational management. It is now recognized that within certain limits, conflict is essential to productivity. Conflict may result in creative solutions to problems or lead to achievement of subsystem or larger organizational objectives that otherwise would not have been possible. Little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness. This is a vigorous analysis of the rational application of conflict theory in organizational life. M. Afzalur Rahim is the founder of the International Journal of Organizational Analysis and International Journal of Confl ict Management and editor of the annual series Current Topics in Management, and author of twenty books and numerous journal articles, and he is a University Distinguished Professor of Management at Western Kentucky University.

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