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Delighting Your Customers: Delivering Excellent Customer Service...without Breaking the Bank (Business on a Shoestring) - Softcover

Owton MBE, Avril

 
9781408139929: Delighting Your Customers: Delivering Excellent Customer Service...without Breaking the Bank (Business on a Shoestring)

Inhaltsangabe

Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies.

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Über die Autorin bzw. den Autor

Avril may have danced her way to success with the Tiller Girls, but as a mother, hotelier, award-winning businesswoman and international speaker, she has demonstrated a true business personality and dynamic leadership. She is founder and organiser of a regional women's network; a regular speaker for national organisation, Everywoman; and an active member of the prestigious Institute of Directors.

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