The Human Experience: How to make life better for your customers and create a more successful organization - Softcover

Sills, John

 
9781399401739: The Human Experience: How to make life better for your customers and create a more successful organization

Inhaltsangabe

The essential guide to creating a successful organization by making things easier, better and more straightforward for your customers.

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Über die Autorin bzw. den Autor

John Sills is Managing Partner at customer-led growth company, The Foundation. After starting his career on a market stall in Essex, he's spent
the last twenty-five years working in and with companies around the world to make things better for customers. He's advised organisations such as Sky, The Body Shop, BUPA, Ovo Energy, Invesco, Morrisons, eBay, and UNICEF. He also spent twelve years at HSBC, starting on the frontline and finishing as Head of Customer Innovation.

John works closely with Young Enterprise, a charity that helps young adults become the next generation of entrepreneurs, and is a mentor for The School of Marketing.

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