69% of executives believe that their operating model is unable to continuously adapt to disruptive forces and 73% see at least some risk to growth and performance if they don't rethink their operating model. This book shows you what to do. Providing practical frameworks and tools to design organizations that meet ambitious growth, profitability and sustainability goals, Rethinking Operating Model Design is a must-read for all OD practitioners and senior business leaders looking to adapt their operating model to meet the most persistent and pressing business questions. It allows practitioners to design models that will fuel growth and innovation, transform through data and technology and achieve agility at scale. This book also provides essential coverage of how to handle mergers, acquisition and divestments, how to manage complexity and cost as well as how to embed responsibility and sustainability into the organization. Written by a team of experts and supported by proven methodologies and real-world examples, this book provides readers with the ability to tailor solutions to their own unique contexts and challenges rather than adopting a one-size-fits-all approach to their operating model.
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Amy Kates is Managing Director at Kates Kesler Organization Consulting, which is part of Accenture, and is based in New York, New York. She works with senior executives to assess organizational issues, reshape structures and processes, and build depth of management capability. In addition to her consulting work, she teaches organization design in the Executive MBA program at the DTU School of Business in Denmark and through Cornell University. She is a Resource Partner to the Center for Effective Organizations at the Marshall School of Business at USC and is a member of the i4cp Thought Leadership Consortium. She is an advisory board member for the Organization Design Forum and a board member of the Organization Design Community. She has also been appointed a Visiting Fellow to the government of Singapore for the 2018 - 2020. In 2018, she joined the board of Educate!, a non-profit focused on secondary school curriculum reform in east Africa.
Greg Kesler is Managing Director at Kates Kesler Organization Consulting, which is part of Accenture, and resides in Trumbull, Connecticut. He consults with CEOs and other senior leaders on global organization design and activation, including the development of global executive talent. He has led whole company, global redesign projects for many leading multi-national companies in the consumer-packaged goods, food and beverage, capital equipment, oil and gas, and healthcare sectors. He has developed and implemented succession-planning and executive assessment practices at numerous major companies, partnering with CEOs to assess executive talent. He specializes in designing and implementing global operating models and governance practices in large multi-national organizations.
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