The Essential Guide to Business Communication―Now Updated for the Hybrid, AI-Driven Workplace
We all communicate every day, but few of us do it as well as we could. Did that email come across harsher than you intended? Did your presentation fail to land? Have you ever walked out of a meeting wondering if anyone really heard you? It comes down to one deceptively simple idea: the most effective communicators focus less on themselves and more on the people they're trying to reach. In this revised and updated tenth anniversary edition of his bestselling handbook, Jay Sullivan―award-winning author and former Managing Partner of Exec|Comm―builds on that core philosophy with fresh guidance for the ways we work today.
Simply Said has empowered thousands of professionals at Fortune 500 companies, top law firms, and global organizations to communicate with greater clarity, confidence, and impact. This new edition brings Exec|Comm’s proven framework fully up to date, addressing the communication challenges of video calls, hybrid teams, and AI-assisted work, while staying true to the principles that have made this book a go-to resource for a decade.
Inside, you'll find:
For managers, executives, lawyers, and professionals at every stage of their careers, Simply Said delivers the essential framework for anyone who wants to communicate with greater clarity, earn deeper trust, and have real impact―whether they're speaking to one person or one thousand.
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Jay Sullivan is an award-winning author and columnist. He writes extensively about leadership and communication skills. For thirty years he has helped professionals in a wide array of industries think more clearly and communicate with more impact by focusing as much on listening as on speaking, and as much on trying to understand as to being understood.
Updated guidance for communicating with clarity and connection in the modern workplace
Simply Said delivers an all-encompassing guide to improving your communication, based on the philosophy that we are all better communicators when we focus less on ourselves and more on other people. With over 100,000 copies of the first edition sold since publication in 2016, this fully revised and updated edition connects skills with scenarios and purpose to help you hear and be heard. You’ll learn the skills to deliver great presentations and clear and persuasive messages, handle difficult conversations, effectively manage, lead with authenticity, and more, as you discover the secrets of true communication.
“In an increasingly noisy world, the ability to communicate with clarity and impact has never been more important. Jay Sullivan brings years of experience to Simply Said, distilling what works into a practical, powerful guide. This book is a valuable tool and will transform your ability to impact and influence an audience.”
―Susan Reid, Global Head of Talent, Morgan Stanley
“Simply Said is an indispensable resource for those who want their ideas to be heard and their leadership to be felt.”
―Joseph Landau, Dean, Fordham University School of Law
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