1. Traditional Explanations of Capacity Stress and Their Limitations 2. A More Holistic Governance-style Approach 3. Performance, Capacity, and Managerialism as a Basis for Legitimacy 4. Measuring and Setting Capacity Standards 5. Senior Ministers, and the Limits of Their Influence to Resolve the Capacity Problem 6. Top Officials, and the Interface between Political and Operational 7. Governors, Staff, and Strategies of Local Adaptation 8. Privately Contracted Prisons - New Setting, Same Condition 9. Chronic Capacity Stress - a Complex Condition Bibliography
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