Problem Solving in the Management of Technology and Innovation (Classic Reprint): Choosing the Uncertainty-Ambiguity Boundary: Choosing the Uncertainty-Ambiguity Boundary (Classic Reprint) - Softcover

Inhaltsangabe

Rethinking uncertainty and ambiguity in technical problem solving. This book argues that these two concepts are not the same and that choosing where to draw their boundary changes how problems are solved and organized.

This concise work explains why managers must actively set the uncertainty-ambiguity boundary rather than treat them as fixed, exogenous states. It shows how problem framing affects decisions, team roles, and organizational structure during technology and innovation initiatives. The discussion includes practical implications for research and for guiding complex technical projects in dynamic environments.

• How uncertainty and ambiguity influence problem perception and solution strategies.


• Why the boundary is a choice, not a given, and how it shapes organizational responses.


• Different approaches to problem solving under uncertainty vs. ambiguity, including structure and process implications.


• Examples of how boundary choices affect projects, management routines, and research directions in technical innovation.

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