Windows of Opportunity: Creating Occasions for Technological Adaptation in Organizations (Classic Reprint) - Softcover

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Excerpt from Windows of Opportunity: Creating Occasions for Technological Adaptation in Organizations

This paper examines the introduction and adaptation of technologies that support productive operations. The authors suggest that modification of new process technologies by user organizations is limited by increasing routinization that occurs with experience. Evidence from three manufacturing and service organizations indicates that there exists a relatively brief window of opportunity to explore and modify new process technology following initial implementation. Afterwards, the technology and its context of use tend to congeal, often embedding unresolved problems into organizational practice. Further changes appear to occur in an episodic manner, triggered either by discrepant events or by new discoveries on the part of existing users. Implications for theories of technological change in production environments are discussed.

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