Integrated Information Environment: Or Matrix of the Contradictory Implications of Information Technology (Classic Reprint) - Softcover

Inhaltsangabe

How information technology changes the way work gets controlled, and what that means for organizations. This book presents an empirical study of how IT mediates work processes and reshapes power, knowledge, and routines in the workplace.

Through a detailed look at a consulting firm’s use of productivity tools and embedded methodologies, the work shows that technology can both enable and constrain action. It reveals an integrated information environment where existing forms of control merge, producing practical effects that are not always expected or straightforward to change.

• How control shifts from direct supervision to technology-enabled, systemic and professional forms.


• How tools embed production knowledge and reshape workers’ discretion and skills.


• How an integrated information environment creates both freedom and dependency in organizations.


• What managers and workers experience during the adoption of new information technologies in production tasks.

Ideal for readers curious about organizational theory, information systems, and the real-world effects of deploying IT in professional services.

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