Creating Organizational Memory (Classic Reprint): Systematic, Management and Internal Communication, in Manufacturing Firms, 1880-1920: Systematic, ... Firms, 1880-1920 (Classic Reprint) - Softcover

Inhaltsangabe

Explore how early 20th‑century factories built lasting knowledge from daily work. This concise study traces how manufacturing firms moved from relying on individual memory to creating durable organizational memory. It shows how policies, procedures, and internal reports were captured, stored, and used to boost efficiency and control.

From filing systems to centralized records centers, the book explains the shift to scrupulous documentation. It highlights how vertical filing and accessible archives transformed internal communication, reduced friction, and enabled data‑driven decisions across plants and departments.

Through examples from firms like Du Pont, Scovill, and Repauno, you’ll see how memory moved from people to files, how operational data became a strategic resource, and how reporting routines supported comparisons, accountability, and continuous improvement.

• How early records centers and filing systems created a durable store of knowledge.


• The move from personal memory to organizational memory across management levels.


• Examples of friction, documentation, and how memory was used to resolve conflicts.


• The shift to vertical filing and centralized reporting to guide operations.

Ideal for readers of business history and organizational science who want concrete examples of how memory and communication evolved in American manufacturing.

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